Hours: 9am - 4pm ET, M-Th, (502) 365-5022

We’re Moving!

We’ve purchased a new building and will be moving into it the last week of May.  The shop will be closed from Friday, May 20th until Wednesday, June 1 to get all the machines moved and back online.  You just don’t know how much stuff you’ve got until you try to move all of it!  Whew!!

The website will be running full steam during our move and we’ll be shipping orders at least every other day.  We’ll be running between locations so if you try to call, you might get the answering machine.  Just leave a message and we’ll get back to you as soon as we unpack the phones!!

Seriously, we appreciate all of your support over the years.  Give us a couple (or six) months to get settled in and come by and see us.  We’ll be happy to show you around our new ‘home’!

The new address for both mail and UPS/FedEx is 7800 Johnsontown Road, Louisville, KY 40272.  The phone number is (502) 365-5022.


Schaller is here – Finally!!

We’re back from vacation and you’ll never guess what was waiting for us on the dock when we came in this morning – Schaller D-Tuners!  We’ve got plenty in stock and ready for immediate shipment so if you’ve been waiting to order a set, now is definitely the time!

Fall Break 2015

The leaves are turning and that means it’s time for a break before we start gearing up for the Christmas season.  We’ll be out of the shop from September 25 – October 4.  Thanks for understanding that we need a break too!

We’ll be back refreshed and ready to ship your orders on October 5.

Year-End Inventory

From all of us at First Quality Music -

Merry Christmas and Happy New Year!  We appreciate your business over the last year and we look forward to serving you in 2015!

We’ll be closed December 20 – January 4 to celebrate the Holidays and to take care of our (ugghhhh!) Year-End Inventory.  While we won’t be answering the phones during this time, our website is always available.  Place your order online anytime!


First Quality Music – Closed for Vacation

We are away for some much needed R&R until September 29, 2014.  There won’t be anyone here to answer the phones, but our website is available to take your order 24 hours a day, 7 days a week.  All orders received over the next several days will be processed for shipment at that time.


Sullivan Banjo Co. New American Made Roasted Maple Banjo Bridge

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If you are looking for an American made bridge that is full of tone, easy to set up, has increased volume and sustain and just plain works then you are ready to try the absolute hottest bridge on the market today. Sullivan Banjo Co. is proud to introduce the newest addition to our banjo parts offering, the new Sullivan roasted maple bridge.  Available in 5/8, .656, and 11/16 in either standard or Crowe spacing and with a special introductory price of $10.00 each making this is one of the most cost effective upgrades you can get.  You will not be disappointed.

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Review by Bob Piekiel on 3/7/14

I had the opportunity to test several of First Quality Music’s “roasted wood” bridges on several different instruments. As Eric Sullivan explained to me, the wood undergoes a special baking process, far above ordinary kiln drying, which causes a chemical change in the wood resin, “roasting” or “carmelizing” it. The result is a wood with less moisture content than obtained by other conventional drying methods, and a permanent, almost sealed-in property that makes the wood harder and more resonant than untreated maple.
Wood is always the biggest variable when building instruments. In a banjo, the three wooden components, the rim, the neck, and the bridge, all contribute to the tone of the instrument in ways we’re still trying to figure out. Each particular banjo is a combination of these component’s properties, along with those of the meta parts, and what works for one banjo might not work for another. There are many fine banjos on the market, but far less “exceptional” ones. With years of setups in my memory banks, I have often found that to get the most response out of a banjo, you have to set it up the way IT wants to be set up, which is not necessarily how YOU want it to be set up. For example, a particular banjo may sound its best when tuned in open F#, with a loose head, and light-gauge strings. It may really bark and growl this way, despite the fact that what the player wants is one tuned in G with medium strings.
Since swapping a bridge is about the easiest thing to do on a banjo, many of us have tried it, but I usually find that for every new bridge, careful re-adjusting is required to get the banjo to that perfect “sweet spot,” and like I just mentioned, it may be in a way that doesn’t lend itself to where you want it to be.
I’ve swapped bridges that made banjos louder, at the expense of sustain. I’ve swapped bridges that made banjos ring much better, at the expense of treble response. There was usually a trade-off somewhere. What I found when using the roasted-wood bridges is that I could put one in just about any banjo and get an immediate improvement in volume and sustain (and to a great extent, that low growl we all like to hear), no matter what the particular setup was. I could tighten or loosen the head, adjust the tailpiece, etc., even change strings, and not lose the improvement I noticed right away from one of these bridges. In other words, it added good characteristics to all banjos regardless of how I wanted to tweak them. I was able to get more of whatever that particular banjo had, and still have room for some fine-tuning. I didn’t have to dial in a particular, magic “sweet spot” to get the banjo to respond.
I tried these bridges on Gibsons and Gibson copies, Stellings, an inexpensive import, and even an old open-back, to name a few, and I was impressed each time. I was definitely pleased, but the more I thought about it, the more it made sense – the treatment of the wood eliminated “soft spots” or variables in the wood, making it a better transmitter of sound energy with less internal damping. This technique allows one to continue to use the traditional materials (i.e.: maple wood or other types) and impart an almost uniform characteristic to it.
If you have a chance to try one of these bridges, go for it! You should be pleasantly surprised. I can’t wait to see what a whole banjo made out of this wood sounds like!
Bob Piekiel   3/7/2014

2013 Holiday Schedule

First Quality will technically be closed December 23 – January 1.  By technically, I mean the phones won’t be answered and we won’t be available for pick-up orders or visits.  But that doesn’t mean that Eric and Jeff won’t be poking around the shop most days.  We just can’t keep them away.  (Personally, I think it’s to avoid any work that needs to be done at home, but that’s just my opinon!)

We’ll be checking voicemail and web orders periodically over the holidays, and we might even ship a few orders so don’t think you have to wait ’til January 2 to spend all that loot Santa left in your stocking.  Go ahead and get your order in so that we can get it to you as soon as possible.



We Have New Phone #’s!!

Thanks for all your patience while we’ve been having trouble with our phones!  What a nightmare!  We’re finally back up and running, but we weren’t able to keep the numbers that we’ve had for years, so we’re starting fresh with new local and toll-free numbers.

If you’re local, international, or you just like to use your free long distance, you can reach us at 502-365-5022.

For toll-free calls, dial 800-836-5303.  5303?  Hmmm?  For those of you that have been with us for  a while, those last 4 digits might seem a little familiar.  We picked that particular number because 5303 is the address on Galaxie Drive where this whole thing began back in 1970 when Bill Sullivan first got interested in banjos.  We’ve gone back to our banjo roots so it only seemed fitting to honor those roots as well.

PS – Just in case you’re wondering, the 836 doesn’t mean anything unless you’re a fan of extra-terrestrials then you might notice that the letters spell out UFO!

We’re having phone trouble!

We’re working to get the problem corrected, but it may be a couple of days.  In the meantime, please place your orders on our website or send us an email at info@firstqualitymusic.com.  We’ll get back to you as soon as possible!

Thanks for your patience.

Dawg Picks are back!!

These picks have been as scarce as hen’s teeth for the last few months, but they are available once again!  And the best part is that there has been NO price increase!  A package of 6 famous Dawg Picks for $6.95.

Order now to be one of the first to get picks from the new shipment!



Ready to Order?

Order online or call us at 1-800-836-5303.

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