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Privacy Policy

First Quality is committed to protecting your privacy when shopping at our site. We do not rent, sell or otherwise distribute customer information to any third party except to the extent that it is necessary to collect and fulfill orders placed with us.

When you place an order with First Quality, we will collect personal information including your name, address, telephone number, email address and, if different, name and address information of the recipient of your order, so we can process your order and deliver it properly. We will also collect payment information including credit card and gift certificate numbers, and promotional codes, if any, that entitle you to discounts or other considerations. We do not store payment information online. However, other information pertaining to your purchases may be made available to you online to permit you to review your order history and to check the status of current orders. Some of this information may be stored on your computer in the form of small text files called “cookies”; you can configure your computer to notify you when these files are created or updated, or you can delete them altogether. Deleting cookies will prevent our website from maintaining account information for you, but will not prevent you from making future purchases. We will provide your contact information to the company(ies) that ship your purchases to you. You can correct or update your account information online by following the directions on the website.

We may also collect information of a general nature including what sites referred you to ours, what browsers, operating systems and Internet providers you used, and what parts of the site you visited. This information is collected on a group basis and does not contain data that personally identifies you. However, we may obtain individual IP addresses of visitors on rare occasions, when necessary to protect the security and integrity of the website.

When you provide us with your mailing address, we will from time to time send you catalogs and other information, unless you request that we not do so. You are free to do this at any time. Similarly, when you provide us with your email address, we will from time to time send you email notifying you of specials and other offers, unless you request that we not do so. Email removal instructions are included with each email, or you may request to be removed from our email list at info@firstqualitymusic.com.

If you are under the age of 18, please ask a parent or legal guardian to assist you in making purchases from the First Quality website.

We may be required to disclose your personal information to third parties if necessary to comply with applicable laws, subpoenas, or court orders.

Information you provide to us is stored on our secure server. We use Secure Socket Layer (SSL) technology, which is the electronic commerce standard for securing information as it travels over the Internet. SSL technology is designed to encrypt your information, preventing an unauthorized party from viewing and downloading your information. Your web browser should display a web address with an “https” prefix, indicating that the SSL technology is operating when using certain portions of our website.

First Quality provides links to other companies’ websites. Unless we expressly say otherwise, a link to another website does not mean that we are responsible for, or that we endorse the content or policy of that website. When you provide information at one of those sites, you are subject to that site’s privacy policy. Please read that website’s policy before submitting any information if you have concerns about how information may be collected or used.

You may make a purchase from First Quality through a link from another website or search engine. In such event, please be aware that both First Quality and that website or search engine may have access to certain portions of your information. Our Privacy Policy does not apply to other websites or search engines.

Our Privacy Policy was posted on November 17, 2003. We reserve the right to change, modify or amend this policy at any time. If we make any significant change to this policy, we will provide notice of the change atwww.firstqualitymusic.com.

You may contact us by mail with any questions regarding this privacy policy:

Attn: Legal
First Quality Music
P.O. Box 581038
Louisville, KY 40268


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